Newsletter Archive

April 2019 eNewsletter

To access our April Provider eNewsletter, visit https://conta.cc/2Zi4FkH.

April Topics:

  • Online Authorizations in 15 minutes
  • CMS: New Medicare Cards Issued
  • Confidentiality, Privacy, and Security of Identifiable Health Information
  • Serving those who Serve: Help Military Kids in Your Practice
  • Together, we can

March 2019 eNewsletter

To access our March Provider eNewsletter, visit https://conta.cc/2TTyGaz.

March Topics:

  • Mental Health Wellness for Individuals with IDD
  • Attest to Your Information in CAQH—Even if it Hasn't Changed
  • Get to Know Us: NatCon19
  • Serving those who Serve: Tips to Cope With Permanent Change of Station (PCS) Stress
  • EAP Providers: Rockwell Collins Membership Change
  • Carelon Behavioral Health Vendor Partner Name Change
  • ProviderConnect Downtime: March 22-23
  • Preferred Laboratory: Quest Diagnostics
  • Form 1099 on the Way

February 2019 eNewsletter

To access our February Provider eNewsletter, visit https://conta.cc/2DJlL0L 

February Topics:

  • Go Digital and Improve your Cash Flow
  • Make Yourself Available to Members
  • Form 1099 on the Way
  • Serving those who Serve: Helping Military Families Manage Financial Stress
  • NY Providers: Preceptorship for Substance Use Providers and Hepatitis C

Highlights from this edition:

Get to Know Carelon Behavioral Health at NatCon 2019

Save the Date: The National Council for Behavioral Health’s annual conference is in in Nashville, TN, on March 25, 26, and 27.

Be sure to visit Carelon Behavioral Health at Booth #841 in the Solutions Pavilion. There you can meet some of our panelists, poster presenters, and other behavioral health experts.

Carelon Behavioral Health’s speakers will discuss:

  • Parity Accreditation and State Policy Efforts, by Associate General Counsel Brad Lerner of our Legal and Compliance team
  • How to Reduce Emergency Room Visits, by Vice President Sarah Arnquist, MPH, of our Account Partnership team
  • The Value of Health System Collaboration: From Partnerships to Payment, by Associate Vice President Inna Liu of our Account Partnership team

Don’t miss our Electronic Poster Sessions where we will share data and insights on increasing Medication-Assisted Treatment (MAT) capacity, developing a First Episode Psychosis program, and peer support models.

Need to take a break? Stop by our Carelon Behavioral Health-sponsored Wellness and Recovery Room.

Additional announcements to follow as schedules are released.

For more information and links to the registration page and hotel reservation page, please visit the event website.

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January 2019 eNewsletter

Carelon Behavioral Health’s Provider Service Line Goes National; Form 1099 on the Way; Attest to Your Information in CAQH—Even if it Hasn’t Changed; Serving Those Who Serve: Help Military Families Make Healthy Changes; Save the Date for NatCon19: March 25-27; Online Access: Provider Resources; NY Providers: Preceptorship for Substance Use Providers and Hepatitis C; ABA Providers: New CPT Codes in Use; New Psychological Testing CPT Codes; Go Green: Register for Electronic EOPs; Carelon Behavioral Health Lens; Enrollment Required for Continued Medicaid Network Participation; Webinar Schedule

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December 2018 eNewsletter

Happy Holidays and Reminder from Carelon Behavioral Health Health Options; Simplifying Online Access: Website Updates; ABA Providers: New CPT Codes Coming; New CPT Codes for Psychological Testing Coming Soon; Serving Those Who Serve: When a Loved One Is Deployed During the Holidays; Resources for Clinical Performance Improvement with HEDIS Measures; Up-to-Date Information Keeps You in Contact with Carelon Behavioral Health; ProviderConnect Downtime Dec. 14-15; Document Standards and Payment Integrity; Go Green: Register for Electronic EOPs; Changes to Electronic Claims Submission; Carelon Behavioral Health Lens; Enrollment Required for Continued Medicaid Network Participation; Appointment Access Reminder; Cultural Competency Webinar; Webinar Schedule

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November 2018 eNewsletter

Simplifying Online Access: Website Updates; ABA Providers: Coding Changes Go Live Jan. 1, 2019; Happy Holidays and Reminder from Carelon Behavioral Health; Serving Those Who Serve: Care for the Military Caregiver; Resources for Clinical Performance Improvement with HEDIS Measures; Up-to-Date Information Keeps You in Contact with Carelon Behavioral Health; NY Providers: New Measures Focus on Follow-up After Discharge from Facilities; ProviderConnect Downtime Dec. 14-15; Documentation Standards and Payment Integrity; Go Green: Register for Electronic EOPs; Changes to Electronic Claims Submission; Carelon Behavioral Health Lens; Enrollment Required for Continued Medicaid Network Participation; How to Submit a Complaint or Grievance; Webinar Schedule

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October 2018 eNewsletter

Go Green with Carelon Behavioral Health; Serving Those Who Serve: Assistance Dogs and Emotional Support Animals; Update: Ordering Drug Testing for Substance Use; Up-to-Date Information Keeps You in Contact with Carelon Behavioral Health; Carelon Behavioral Health Partners with HMS to Improve Payment Integrity; Enrollment Required for Continued Medicaid Network Participation; Changes to Electronic Claims Submission; How to Submit a Complaint or Grievance; Appointment Access Reminder; Colorado Providers: C-PAC Open to All Ages; Texas Providers: Wraparound Training Website Updated for Texas Mental Health
TCM Providers; Michigan Providers: FCA-US Michigan Members Have Access to Mobile Intensive Crisis Stabilization Services; Webinar Schedule; Carelon Behavioral Health Lens

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September 2018 eNewsletter

Carelon Behavioral Health Launches HEDIS Measure on Dependence Treatment; Serving Those Who Serve: Help Those Who Lost a Loved One to Suicide; Maintaining an Accurate Provider Directory; Introduction to Payment Integrity; Carelon Behavioral Health Partners with HMS to Improve Payment Integrity; Enrollment Required for Continued Medicaid Network Participation; How to Submit a Complaint or Grievance; Enroll with Payspan to Improve Cashflow; Changes to Electronic Claims Submission; Stop the Paperwork and Register for CAQH ProView Today; Appointment Access Reminder; Keep Your Demographic and Appointment
Availability Information Current; Colorado Providers: Welcome to the RAE; Carelon Behavioral Health Lens; Webinar Schedule; New York Webinar Opportunities

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August 2018 eNewsletter

Common Reasons for Rejections, Denials with Paper Claims; Serving Those Who Serve: Help Military Families Manage Back-to-School Stress; Introduction to Payment Integrity; Enrollment Required for Continued Medicaid Network Participation; How to Submit a Complaint or Grievance; Enroll with Payspan to Improve Cashflow; Changes to Electronic Claims Submission; Stop the Paperwork and Register for CAQH ProView Today; Appointment Access Reminder; Keep Your Demographic and Appointment Availability Information Current; Carelon Behavioral Health Lens; Webinar Schedule; New York Providers: Webinar Opportunities

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July 2018 eNewsletter

Carelon Behavioral Health Recognizes National Minority Mental Health Awareness Month; How Participating Providers Can Submit Complaints and Grievances; Serving Those who Serve: Help Military Families Cope with Letdown after a Move; Enroll with Payspan to Improve Cashflow; Changes to Electronic Claims Submission; Register for CAQH ProView Today; Enrollment Required for Continued Medicaid Network Participation; Colorado Providers: Register for Documentation Training; New York Providers: MVP Migration Delayed; Appointment Availability Reminder; Keep Your Demographic and Appointment
Availability Information Current; New York Providers: Webinar Opportunities; Carelon Behavioral Health Lens; Webinar Schedule

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June 2018 eNewsletter

Carelon Behavioral Health Sponsors NAMI Convention Welcome Center; Award-winning EAP Supports Workforce Resilience; Colorado Providers: Carelon Behavioral Health Managing RAEs in Regions 2 and 4; Serving Those who Serve: Coming Out in the Military; Appointment Availability Reminder; Michigan Providers: Help Promote Hepatitis A Vaccinations; ProviderConnect Downtime; Reminder - Keep Your Demographic and Appointment Availability Information Current; New York Providers: Webinar Opportunities; Carelon Behavioral Health Lens; Webinar Schedule

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May 2018 eNewsletter

Enroll with Payspan to Improve Cashflow; Carelon Behavioral Health meets with Hawaii State Legislators at Mental Health Awareness Days; Underutilized Best Practice for SPMI: Long-Acting Injectables; Introduction to the Intensive Case Management Program; Serving Those who Serve: Helping Military Couples Stay Connected Across the Miles; Appointment Availability Reminder; New Medicare Cards Are in the Mail; Have You Checked Your Demographic Information?; New York Providers: Webinar Opportunities; Carelon Behavioral Health Lens; Carelon Behavioral Health Commercial Webinars