Newsletter Archive

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December 2012 Newsletter

Buprenorphine Guidelines; Medical Necessity Criteria Change; 2013 Major Changes to CPT® Codes; MOS Continued Education; ProviderConnect EAP CAF Enhancements; ProviderConnect — A Mobile Friendly Site; ProviderConnect System Availability; How to View a Member’s Eligibility; ValueOptions NC Engagement Center — 2012 Key Updates; ValueOptions Announces New Contract Awards Going Live; Colorado Medicaid Program Integrity; Colorado Compliance — Documenting Care; Duty to Warn Webinar Series

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November 2012 Newsletter

Reducing the Risk of Completed Suicides; Medical Necessity Criteria Change; ValueOptions Treatment Guidelines; Valueoptions NC Engagement Center Prevention Projects; MOS Provider Continued Education; 2013 Major Changes to CPT® Codes; Balance Billing; Member Eligibility & COB; Direct Claim Submission; Re-credentialing Application on ProviderConnect; Duty to Warn Webinar Series; Giving Value Back to the Provider Webinar Series

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October 2012 Newsletter

October is Domestic Violence Awareness Month – Healing the Wounds; Reminder CA Physicians; MOS Provider Continued Education; Important: 2013 Major Changes to CPT® Codes; Top 10 Reasons Claims Are Denied; Introducing Our How-To Resources page; ICD-10; Giving Value Back to the Provider Webinar Series

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September 2012 Newsletter

September is National Recovery Month; MOS Documentation & Record Keeping; Medication Reconciliation; Intenstive Case Management; Reminder California Physicians; Maryland Outcomes Measurement System; New York State Participating Providers — CHCS IPA, INC.; New York Implments Ambulatory Patient Groups (APG) Reimbursement; Walgreens; ProviderConnect System Alert; Giving Value Back to the Provider Webinar Series

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August 2012 Newsletter

ValueOptions and American Well Partner to Deploy the First National Behavioral Telehealth Network; CPT Code Changes; Reminder California Physicians; Case Management Discharges — Provider Handbook; 2012-2013 Version of the ValueOptions’ Provider Handbook is Now Available;Important Reminder for Facilities; Giving Value Back to the Provider Webinar Series

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July 2012 Newsletter

Treating Prescription Drug Addiction; Online Recredentialing Application on ProviderConnect; The ValueOptions Great Lakes Engagement Center Annual Quality Newsletter; Important Message for Facilities; Are You Familiar with Provider Pulse?; ICD-10; ValueOptions Needs Your Help! Send E-mail Addresses, Fax Number & Phone Number Updates; Giving Value Back to the Provider Webinar Series

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June 2012 Newsletter

United States Coast Guard Selects ValueOptions to Facilitate Employee Assistance Program Services; Important Message for Facilities; June is Employee Wellness Month – Lifestyle Changes Offer Many Mental Health Benefits; Federal Mental Health Parity Reminder; ValueOptions Health Alert; Are You Familiar with Provider Pulse?; New Provider Leave of Absence/Out-of-Office Notification Form; Giving Value Back to the Provider Webinar Series

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May 2012 Newsletter

May is Mental Health Month — Depression Resources and Support to Share with Members; OIG HEAT Offers Trainings Specific to Providers; Are You Familiar with Provider Pulse?; 2011 Provider Satisfaction Survey Highlights; Payformance Corporation Now PaySpan, Inc.; ICD-10; Giving Value Back to the Provider Webinar Series

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April 2012 Newsletter

Military OneSource Providers – Non-Medical Counseling; Important Information Regarding the Former Great-West Healthcare, Now Cigna, Mental Health and Substance Abuse Benefits; ValueOptions Needs Your Help – Send E-mail, Address, Fax Number, and Phone Number updates; Are You Familiar with Provider Pulse?; Provider Awareness – ValueOptions Secure E-Mail Procedures; Providers Out-of-Office Coverage and Leave of Absences; Giving Value Back to the Provider Webinar Series; Online Re-Credentialing Application Available on ProviderConnect

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March 2012 Newsletter

NCQA Awards Full Accreditation to the ValueOptions New York City Engagement Center; ValueOptions’ Great Lakes Engagement Center Receives Michigan Association of Health Plans’ Pinnacle Award; Important Information Regarding the Former Great-West Healthcare, Now Cigna, Mental Health and Substance Abuse Benefits; Updated HIPAA 5010 Information; ValueOptions Needs Your Help – Send E-mail, Address, Fax Number, and Phone Number updates; Are You Familiar with Provider Pulse?; EmblemHealth Behavioral Health Services Program Transition Benefit; ValueOptions and Military OneSource; Giving Value Back to the Provider Webinar Series; Important Online Re-Credentialing Information Regarding Supporting Documentation; Online Re-Credentialing Application Available on ProviderConnect

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February 2012 Newsletter

Achieve Solutions Ranks Among the Nation’s Best Online Health Care Sites; ValueOptions North Carolina Engagement Center Commercial Division Key Updates; The Changing Behavioral Health Landscape; Centers for Medicare & Medicaid Services (CMS) Identity Theft Victim Validation/Remediation Initiative; 1099 Questions?; Updated HIPAA 5010 Information; Important Document Changes ORF 1 & ORF 2; Office of Inspector General (OIG) Compliance Training Videos; ValueOptions Needs Your Help – Send E-mail, Address, Fax Number, and Phone Number updates; Are You Familiar with Provider Pulse?; EmblemHealth Behavioral Health Services Program Go Live – January 1, 2012; ValueOptions and Military OneSource; Giving Value Back to the Provider Webinar Series; Did You Miss Any 2011 Webinars?; Changes to ValueOptions Facility Credentialing Criteria; Important Online Re-Credentialing Information Regarding Supporting Documentation; Online Re-Credentialing Application Available on ProviderConnect

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January 2012 Newsletter

Clinical Practice Guidelines; Appointment Wait Time Standards; Confidentiality; Member Rights and Responsibilities; Learn More about the Utilization Management Program; The Changing Behavioral Health Landscape; Are you using PaySpan Health?; Updated HIPAA 5010 Information; EmblemHealth Behavioral Health Services Contract Award effective January 1, 2012; ValueOptions and Military OneSource; Important Document Changes ORF 1 & ORF 2; Important Regional Provider E-mail Address Changes; ValueOptions Needs Your Help — Send E-mail, Address, Fax Number, and Phone Number updates; ValueOptions Introduces Provider Pulse; Important Online Re-Credentialing Information Regarding Supporting Documentation; Online Re-Credentialing Application Available on ProviderConnect; New ProviderConnect Password Requirements; EAP Providers – How to Submit the CAF in ProviderConnect