April 2022 Provider Newsletter

The Valued Provider eNewsletter is distributed monthly to providers and includes articles concerning top issues, training opportunities, regulatory updates, clinical highlights and more.

  • View our April 2022 Provider eNewsletter

     

    Topics:

    • Carelon Behavioral Health Endorsed Clinical Practice Guidelines
    • Important Reminder
    • COVID-19 Resources for Carelon Behavioral Health Providers
    • Measurement of Clinical Practice Guidelines
    • Free Online Self-Management Tools for Members
    • Reminder to Use Standardized Screening Tools
    • Ensure Your Practice Supports Our Member Rights and Responsibilities
    • Medical Necessity Criteria Available Online
    • Reminders Regarding Carelon Behavioral Health’s Ethical Approach to Utilization Management Decisions
    • Appointment Access Reminder
    • Cultural and Linguistic Needs of Carelon Behavioral Health’s Membership
    • Improving Care Coordination: An Essential Component of Client Care
    • Referring to Carelon Behavioral Health’s Care Management Program
    • What is HEDIS?
    • Why is HEDIS Important?
    • What Behavioral Measures does HEDIS monitor?
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April 2021 Provider Newsletter

View our April 2021 Provider eNewsletter

 

Topics:

  • COVID-19 Resources for Carelon Behavioral Health Providers
  • Review the Clinical Practice Guidelines and Measurement Tool
  • Revised Treatment Record Review Tool for Chart Audits
  • Free Online Self-Management Tools for Members
  • Reminder to Use Standardized Screening Tools with Members 13 Years and Older – Especially for Depression, Suicide, and Comorbidity Issues
  • Ensure Your Practice Supports Our Member Rights and Responsibilities
  • Medical Necessity Criteria Available Online
  • Reminders Regarding Carelon Behavioral Health’s Ethical Approach to Utilization Management Decisions
  • Appointment Access Reminder
  • Cultural and Linguistic Needs of Carelon Behavioral Health’s Membership
  • Improving Care Coordination: An Essential Component of Client Care
  • Referring to Carelon Behavioral Health’s Care Management Program
  • What is HEDIS® and why it matters
  • Important Reminder: Provider Directory Information

March 2020 Coronavirus Update

View our March Coronavirus Update

April 2020 Provider eNewsletter

View our April 2020 Provider eNewsletter

Topics:

  • COVID-19 Resources for Carelon Behavioral Health Providers
  • Review of Clinical Practice Guidelines and Measurement Tool
  • Free, Online Self-Management Tools for Members
  • Reminder to Use Standardized Screening Tools with members 13 Years and Older – Especially for Depression, Suicide, and Comorbid Issues
  • Ensure Your Practice Supports our Member Rights and Responsibilities
  • Medical Necessity Criteria Available Online
  • Reminders Regarding Carelon Behavioral Health’s Ethical Approach to Utilization Management Decisions
  • Appointment Access Reminders
  • Cultural and Linguistic Needs of Carelon Behavioral Health’s Membership
  • Improving Care Coordination: An Essential Component of Client Care
  • Referring to Carelon Behavioral Health’s Care Management Program
  • What is HEDIS®?
  • Why is HEDIS® Important?
  • What Behavioral Health Measures does HEDIS® Monitor?
  • Important Reminder

December 2019 eNewsletter

View our December Provider eNewsletter

Topics:

  • New 2020 CPT Code Changes
  • FIDA Program Ends Dec. 31, 2019
  • The Massachusetts Consultation Service for Treatment of Addiction and Pain offers real-time consultation to primary care providers
  • Carelon Behavioral Health Will Launch Florida Project ECHO ® for OUD on Jan. 7, 2020 at 12pm ET
  • Appointment Access Reminder
  • Cultural and Linguistic Needs of Carelon Behavioral Health's Membership

November 2019 eNewsletter

View our November Provider eNewsletter

Topics:

  • New and Expanded Medicare Coverage of Opioid Use Disorder Treatment and Telehealth
  • Reminder to Review the Clinical Practice Guideline and Measurement Tool
  • Free, Online Self-management Tools for Members
  • Reminder to Use Standardized Screening Tools with Members 13 Years and Older - Especially for Depression, Suicide, and Comorbid Issues
  • Value Options of California is now Carelon Behavioral Health of California
  • Texas Providers: Procedure Code Change for Non-Methadone Administration
  • American Society of Addiction Medicine Updates Addiction Definition
  • InterQual Medical Necessity Criteria Training

October 2019 eNewsletter

View our October Provider eNewsletter

Topics:

  • Reminder to Review the Clinical Practice Guideline and Measurement Tool
  • Free, Online Self-management Tools for Members
  • Reminder to Use Standardized Screening Tools with Members 13 Years and Older - Especially for Depression, Suicide, and Comorbid Issues
  • Texas Providers: Public Health Notice About Severe Lung Disease Among People Who Vape
  • Project ECHO Improves Utilization of Medication-Assisted Treatment
  • Help Military Families Find Community in a New Location

September 2019 eNewsletter

View our September Provider eNewsletter

Topics:

  • Provider Satisfaction Survey
  • Changes Coming: New Online Provider Directory
  • Do You Provide Medication-Assisted Treatment to Patients?
  • Electronic Provider Portal Line for All Initial Inpatient, Partial Hospitalization, and IOP Requests
  • Delaware, Louisiana, Massachusetts, North Carolina, New York, and West Virginia Providers: Treatment Facility Survey Arriving in October
  • Carelon Behavioral Health Funding Supports Local Efforts to Combat Opioid Crisis
  • Carelon Behavioral Health Care Services Partners with Walmart in Direct-to-Consumer Care

August 2019 eNewsletter

Access our August Provider eNewsletter

Topics:

  • Carelon Behavioral Health Adopts New Medical Necessity Criteria
  • Serving Those Who Serve: Help Military Kids Cope With a New School
  • New AMA Policy Supports Project ECHO
  • Webinar Schedule
  • Carelon Behavioral Health Lens

July 2019 eNewsletter

Access our July Provider eNewsletter

July Topics:

  • CMS 1500 Claim Form Completion Rule Enforcement
  • Serving Those Who Serve: Help Military Families Cope Well With Change
  • FL, NY Providers: Tackle the Opioid Crisis with Project ECHO
  • TX Providers: Delegated Psychological Services to Allow More Than One Modifier on the Same Date of Service
  • TX Providers: Deactivated NCCI MUE Limitations for Substance Use Disorder Treatment
  • Webinar Schedule
  • Carelon Behavioral Health Lens

June 2019 eNewsletter

To access our June Provider eNewsletter, visit https://conta.cc/2R22AFO.

June Topics:

  • Anthem, Inc. to Acquire Carelon Behavioral Health
  • Psychological/ Neuropsychological Testing Claims
  • NY Providers: Medicaid Provider Training; New Authorization Enhancements Available in Provider Portal
  • ProviderConnect System Downtime: June 21-23
  • Serving those who Serve: Military OneSource Contract Awarded for Five More Years!
  • Colorado Provider Updates: Medication-Assisted Treatment Audits
  • Colorado Collaboration Opportunity: Health First Colorado Expands Dental Health Benefit

May 2019 eNewsletter

To access our May Provider eNewsletter, visit https://conta.cc/2HE1cFc.

May Topics:

  • You Help Patients Start Discussions that Matter
  • Get Online Authorizations As Soon As 15 Minutes
  • Patients' Top Concern: Provider Availability
  • Get Refresher on Fraud, Waste, Abuse Policies
  • Serving those who Serve: Healthy Relationship Resources for Military Couples
  • Clinical Practice Guidelines
  • Learn About Carelon Behavioral Health's Utilization Management Program
  • UM Decisions
  • Member Rights and Responsibilities
  • Financial Incentives
  • Medical Necessity Criteria